Course creator, Student: Info INIXIAStudent: Yazdi BagliStudent: Debra BealStudent: Javi CanoStudent: david cohenStudent: Emma deanStudent: mark dorfmuellerStudent: Kip FantaStudent: Paul fieldingStudent: Andrew godfreyStudent: Nicola haighStudent: Darren havillStudent: Anna hislop0Student: Jenny hopkinsStudent: Kit lambertStudent: Richard LancasterStudent: Simon lantStudent: Abigail leverStudent: Simon marksStudent: Kelly mortonStudent: filippo passeriniStudent: Lisa PopykStudent: Louise priestleyStudent: Sarah rainsfordStudent: Kathryn rhodesStudent: bdue rschStudent: Tony SaldanhaStudent: Katy smithStudent: Chris SteadStudent: Ellie stoneStudent: Nichola thurstanStudent: vikrant vikrantStudent: Ffion wilson

pGBS Service Management Tailored for ASDA

• Service Management 201
  
• Service Management 202
• Service Management 203

Course creator, Student: Info INIXIAStudent: Amad aliStudent: Imran aliStudent: Yazdi BagliStudent: Sarah berryStudent: Alastair bloomfieldStudent: Stacey buckStudent: Javi CanoStudent: Carla clarkStudent: david cohenStudent: Paul crosbyStudent: Emma deanStudent: mark dorfmuellerStudent: Kip FantaStudent: Paul fieldingStudent: Andrew godfreyStudent: Nicola haighStudent: Darren havillStudent: Anna hislop0Student: Jenny hopkinsStudent: Katie hopkinsStudent: Amanda horanStudent: Sarah humphreyStudent: Thomas kellyStudent: Kit lambertStudent: Richard LancasterStudent: Simon lantStudent: Steohanie lawStudent: Abigail leverStudent: Simon marksStudent: Kelly mortonStudent: filippo passeriniStudent: Laura peirseStudent: Lisa PopykStudent: Louise priestleyStudent: Sarah rainsfordStudent: Kathryn rhodesStudent: Joshua richardsonStudent: bdue rschStudent: Tony SaldanhaStudent: Katy smithStudent: Ellie stoneStudent: Nichola thurstanStudent: vikrant vikrantStudent: Eileen whiteStudent: Ffion wilsonStudent: David woolin

pGBS Foundations:

• Foundations 101
• Foundations 102
• Foundations 103

Course creator, Student: Info INIXIAStudent: Yazdi BagliStudent: Javi CanoStudent: david cohenStudent: Emma deanStudent: Kip FantaStudent: Paul fieldingStudent: Andrew godfreyStudent: Nicola haighStudent: Darren havillStudent: Anna hislop0Student: Jenny hopkinsStudent: Kit lambertStudent: Richard LancasterStudent: Simon lantStudent: Abigail leverStudent: Simon marksStudent: Kelly mortonStudent: filippo passeriniStudent: Lisa PopykStudent: Louise priestleyStudent: Sarah rainsfordStudent: Kathryn rhodesStudent: bdue rschStudent: Tony SaldanhaStudent: Katy smithStudent: Ellie stoneStudent: Nichola thurstanStudent: vikrant vikrantStudent: Ffion wilson

Student: Emma deanStudent: Darren havillStudent: Jenny hopkinsStudent: Kit lambertStudent: Simon lantStudent: Kelly mortonStudent: Sarah rainsfordStudent: Ellie stone

Course creator, Student: Info INIXIAStudent: Yazdi BagliStudent: Javi CanoStudent: david cohenStudent: Emma deanStudent: Kip FantaStudent: Paul fieldingStudent: Andrew godfreyStudent: Nicola haighStudent: Darren havillStudent: Anna hislop0Student: Kit lambertStudent: Richard LancasterStudent: Simon lantStudent: Abigail leverStudent: Simon marksStudent: Kelly mortonStudent: filippo passeriniStudent: Lisa PopykStudent: Louise priestleyStudent: Sarah rainsfordStudent: Kathryn rhodesStudent: bdue rschStudent: Tony SaldanhaStudent: Katy smithStudent: Ellie stoneStudent: Nichola thurstanStudent: Caroline TooleyStudent: vikrant vikrantStudent: Ffion wilson

Student: Richard AdamStudent: Simone AllanStudent: Jyotishmita BhagabatiStudent: Rinki ChajjedStudent: Julia DobriStudent: Keresztesi DoraStudent: Roger DossStudent: Mahavir GortiStudent: Edit GudmanStudent: Fanni GyurkStudent: Cecilsara JoyStudent: Eric JuntadoStudent: Mahantesh KalariStudent: Arjay LagrataStudent: Laura MantovaniStudent: Brigitta NagyStudent: Sunder NileshwarStudent: Ratheesh PathayathodiStudent: Niloy PoddarStudent: Apoorva PrasadStudent: Sudhindra RajaraoStudent: Banudevi RangarajanStudent: Sudheendra RaoStudent: Rocky SasmalStudent: Anita SavaineabelStudent: Klra SebestynStudent: Saumen SenStudent: Martin SheridanStudent: Avinash ShetkarStudent: Chaitra ShuklaStudent: Gergely SszarvasStudent: Puneet Uppal

Student: Mark DorfmuellerStudent: rahul macStudent: rahul patel

GBS Foundation provides an introduction to Global Business Services and outlines all the key concepts required to develop a strong understanding of how to build and operate a professional GBS.  The Foundation course also provides the standard model and the terminology required to consistently develop advanced GBS processes.

6 Hours
Free Online Course or
Instructor Led Training

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The GBS Leadership course provides training and strategy development, organization management, stakeholder management and future state definition for GBS organizations.  It develops capabilities for strategic thinking in an industry that is undergoing dramatic change.  It helps GBS leaders articulate the current and future value of their organizations and to bring the leadership as well as their organizations along on the journey.

8 Hours
Instructor Led Training

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The GBS Operations Management course outlines the approach, methodology and tools needed for running day-to-day operations, managing operational issues and driving continuous improvement methodologies.  This is an essential training for anybody working in either the Head Office or in Shared Service Centers.

12 Hours
Instructor Led Training

The GBS Service Management course essentially provides the framework to professionally manage Shared Services like a business.  It provides the framework, standards and process training to manage all aspects of defining  a clear Service, pricing and benchmarking, creating strategies and innovation plans, and commercializing the Service.

12 Hours
Instructor Led Training

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